I wish they would add a full set of expert rule configurations that allow the user to not only more control over their home and their lifestyle but save them money in the process. About 10 years ago I wanted to start a subscription based automation company with a buddy of mine, but we didn't have
the start up capital to do it. I was a loyal Comcast customer for over 20 years. About 8 months ago I switched
from ADT to Xfinity home security. We had confusion on if I had a break in then whether or not I would have to fill out a police report, turn it in to them and they would provide a recording of all my cameras for whatever period of time I deemed necessary. The security measures are worthless I’ve spoken to numerous police officers. I was never rude and tried to treat each person respectfully. Any crook with a 3rd grade education knows that if you cut the easily “accessible wire” the system ceases to function. Also by the way trying to access the cameras remotely can be a joke in that most times you get a message that says “cameras not available” but I'm guessing this is due to poor 3g / 4g service. Plan on accessing real time camera feed via wifi access only. Do some research before you get any home security.